This international bestseller, with more than 3 million copies sold, offers a field-tested approach to high-stakes negotiations—whether in the boardroom, in your community, or at home.
Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, empathy, active listening, and intuition to the next level, Never Split the Difference gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances.
After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life.
Là một cựu chuyên gia đàm phán con tin của FBI, Chris Voss cung cấp cho bạn các công cụ để trở nên hiệu quả trong mọi tình huống. Đưa sức mạnh của sự thuyết phục, sự đồng cảm, lắng nghe tích cực và trực giác lên một tầm cao mới, Never Split the Difference mang đến cho bạn lợi thế cạnh tranh trong bất kỳ cuộc trò chuyện khó khăn hoặc tình huống đầy thử thách nào. Cuốn sách này là một lớp học chính về cách gây ảnh hưởng đến người khác, bất kể hoàn cảnh nào.
Never Split the Difference chắt lọc phương pháp của Voss, tiết lộ những kỹ năng quan trọng nhất khi nói đến việc đạt được mục tiêu của bạn trong cả cuộc sống nghề nghiệp và cá nhân.
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