Frank Figliuzzi was the "Keeper of the Code," appointed the FBI’s Chief Inspector by then-Director Robert Mueller. Charged with overseeing sensitive internal inquiries and performance audits, he ensured each employee met the Bureau's exacting standards. Now, drawing on his distinguished career, Figliuzzi reveals how the Bureau achieves its extraordinary track record of excellence—from the training of new recruits in "The FBI Way" to the Bureau's rigorous maintenance of its standards up and down the organization.
All good codes of conduct have one common trait: they reflect the core values of an organization. Individuals, companies, schools, teams, or any group seeking to codify their rules to live by must first establish core values. Figliuzzi has condensed the Bureau’s process of preserving and protecting its values into what he calls “The Seven C’s”. If you can adapt the concepts of Code, Conservancy, Clarity, Consequences, Compassion, Credibility, and Consistency, you can instill and preserve your values against all threats, internal and external. This is how the FBI does it.
Figliuzzi’s role in the FBI gave him a unique opportunity to study patterns of conduct among high-achieving, ethical individuals and draw conclusions about why, when and how good people sometimes do bad things. Unafraid to identify FBI execs who erred, he cites them as the exceptions that prove the rule. Part pulse-pounding memoir, part practical playbook for excellence, The FBI Way shows readers how to apply the lessons he’s learned to their own lives: in business, management, and personal development.
The Jane Austen Society * INTERNATIONAL BESTSELLER * "This novel delivers sweet, smart escapism." -People "Fans of The Chilbury Ladies' Choir and The Guernsey Literary and Potato Peel Pie Society will adore The Jane Austen
The EPIC FANTASY and #1 Sunday Times bestseller, from the multi-million-selling author of the Court of Thorns and Roses series Maas has established herself as a fantasy fiction titan - Time Think Game of Thrones
After the best-seller The End is My Beginning, co-authored with his father Tixiano Terzani, the long-awaited Folco Terzani’s with an extraordinary harmony of words , a simple and profound story about nature, friendship and the
From Daniel Silva, the internationally acclaimed #1 New York Times author, comes a riveting new thriller featuring art restorer and legendary spy Gabriel Allon. It was nearly one by the time he crawled into bed.
THÔNG TIN SÁCH Loại bìa: Bìa cứng Số trang: 624 trang Kích thước: 162 x 240 x 41mm In late August 1619, a ship arrived in the British colony of Virginia bearing a cargo of
World Order is the summation of Henry Kissinger's thinking about history, strategy and statecraft. As if taking a perspective from far above the globe, it examines the great tectonic plates of history and the motivations
Quy cách: Bìa mềm Ngôn ngữ: tiếng Anh #### Winner of the Australian Indie Book Award for Debut Fiction • Winner of the MUD Literary Prize • Los Angeles Times Book Prize finalist They claim
Tác giả: Betty Smith Nhà xuất bản: Harper Perennial Modern Classics Năm xuất bản: 2005 Công ty phát hành: 66Books Loại bìa: Bìa mềm Số trang: 491 Trang Ngôn ngữ: Tiếng Anh ISBN: 9780060736262 Kích
Quy cách: Bìa mềm Ngôn ngữ: tiếng Anh #### The classic collaboration from the internationally bestselling authors Neil Gaiman and Terry Pratchett, now an original series starring Michael Sheen and David Tennant. Season 2 of
kích thước: 152 x 229 x 33mm | 975g ngôn ngữ: tiếng anh The Summer Reading Pick for President Barack Obama, Bill Gates, and Mark Zuckerberg, now available as a beautifully packaged paperback From a
uy cách: Bìa mềm Ngôn ngữ: tiếng Anh #### An intimate conversation about music and creativity, between the internationally bestselling writer Haruki Murakami and world-class conductor, Seiji Ozawa. Haruki Murakami's passion for music runs deep.
It’s not that hard to understand why Khaled Hosseini’s first novel, “The Kite Runner” (2003), became such a huge best seller, based largely on word of mouth and its popularity among book clubs and reading
Quy cách: Bìa mềm Ngôn ngữ: tiếng Anh #### The follow-up to the sensational #1 Sunday Times bestseller Her Majesty’s Royal Coven All is not as it seems within the halls of Her Majesty’s Royal
Archaeologist, spy, Arabist, linguist, author, poet, photographer, mountaineer and nation builder, Gertrude Bell was born in 1868 into a world of privilege and plenty, but she turned her back on all that for her passion
kích thước: 106 x 171 x 39mm | 293g ngôn ngữ:, tiếng anh The Valley of Amazement is a sweeping, evocative epic of two women's intertwined fates and their search for identity--from the lavish parlors
Quy cách: Bìa mềm Ngôn ngữ: tiếng Anh #### The Number one Sunday Times Bestseller The third number one bestselling instalment in James’ no-nonsense guides to gaining the tools to empower your decision-making and change
Teenagers' lives are full of change and this simple book will help them cope with the unique problems that face them every day, such as doing well at school, making career decisions, dealing with parents,
The time has come for one winner to be crowned. When she was chosen to compete in the Selection, America never dreamed she would find herself anywhere close to the crown - or to Prince
'Exactly what I needed right now – a delightful, heartwarming, hilarious historical romp, overflowing with queer panic and terrible jokes. I loved it' - ALICE OSEMAN, bestselling author of HEARTSTOPPER 'Fun and genuinely funny, with
Despite originating more than two-and-a-half thousand years ago, Aesop's Fables are still passed on from parent to child, and are embedded in our collective consciousness. The morals we have learned from these tales continue to
Cordelia has been crowned the Raven Queen. But with new power comes new danger. The unmissable sequel to The Raven Heir and conclusion to the epic middle-grade fantasy series perfect for fans of Abi Elphinstone
In a time when our political and cultural views feel more polarized than ever, Tyson provides a much-needed antidote to so much of what divides us, while making a passionate case for the twin chariots
Quy cách: Bìa cứng Ngôn ngữ: tiếng Anh #### This book contains everything you need to know about modern history of dress design, from the corset-free styles of 1920s flappers to the conceptual constructions of
Quy cách: Bìa mềm Ngôn ngữ: tiếng Anh #### “David Levithan is an icon of queer young adult fiction. Romance, realism, and relationship drama – Levithan's stories are where my love for queer YA was
Quy cách: Bìa mềm Ngôn ngữ: tiếng Anh #### Every marriage has two hearts, one light and one dark. Lisey knew it when she first fell for Scott. And now he's dead, she knows it
Land—whether meadow or mountainside, desert or peat bog, parkland or pasture, suburb or city—is central to our existence. It quite literally underlies and underpins everything. Employing the keen intellect, insatiable curiosity, and narrative verve that
From the authors of the fascinating The Age of Cryptocurrency, comes the definitive work on the Internet's next big thing: the blockchain. Many of the 'legacy systems' once designed to make our lives easier and
Two criminal empires together control all of New England. Until a beautiful woman comes between the Irish and the Italians, launching a war that will see them kill each other, destroy an alliance, and set
Quy cách: Bìa mềm Ngôn ngữ: tiếng Anh #### The #1 national bestseller about a woman who escapes an abusive marriage is “one of Stephen King’s most engrossing horror novels. Relentlessly paced and brilliantly by
Quy cách: Bìa mềm Ngôn ngữ: tiếng Anh #### NOW A MAJOR GLOBAL NETFLIX ADAPTATION STARRING JULIA ROBERTS, KEVIN BACON, ETHAN HAWKE AND MAHERSHALA ALI *A THE TIMES #1 BESTSELLER* *THE NEW YORK TIMES BESTSELLER*
"I need you to understand something. I wrote this for you. I wrote this for you and only you. Everyone else who reads it, doesn't get it." Started 2007, I Wrote This For You is
THÔNG TIN SÁCH Loại bìa: Bìa mềm Số trang: 592 trang Kích thước: 153 x 234 x 42mm In June, 1954, eighteen-year-old Emmett Watson is driven home to Nebraska by the warden of the juvenile
Although the Seymours arrived with the Normans, it is with Jane, Henry VIII’s third queen, and her brothers – Edward, Duke of Somerset, and Thomas, Lord Seymour of Sudeley – that they became prominent.Jane bore
A Reese's Book Club Pick “I loved this book. It gave me the same waves of happiness I get from curling up with a classic Christie.... The alternating points of view keep you guessing, and
Quy cách: Bìa mềm Ngôn ngữ: tiếng Anh #### Winner of the Man Booker Prize The first book in Hilary Mantel's award-winning Wolf Hall trilogy, with a new cover design to celebrate the publication of
Quy cách: Bìa mềm Ngôn ngữ: tiếng Anh #### Now a movie streaming on Netflix! A summer in Italy turns into a road trip across Tuscany in this sweeping New York Times bestseller filled with
Tác giả: Madeline Miller Nhà xuất bản: Bloomsbury Năm xuất bản: 2019 Công ty phát hành: Book 66 Loại bìa: Bìa mềm Số trang: 336 Trang Ngôn ngữ: Tiếng Anh ISBN: 9781526610140 ---------------------------- Khi tình
Quy cách: Bìa mềm Ngôn ngữ: tiếng Anh #### ‘A riveting read’ Sunday Times, Crime Book of the Year ‘A smartly-paced thriller’ Evening Standard ‘Dramatic, unnerving… exceptional’ The Sun *SELECTED FOR BBC’S BETWEEN THE COVERS*
The time has come for one winner to be crowned. When she was chosen to compete in the Selection, America never dreamed she would find herself anywhere close to the crown - or to Prince
Quy cách: bìa mềm Ngôn ngữ: tiếng Anh #### This second instalment of the best-selling Crystal Bible features recently-discovered and newly-discovered stones, including the new wealth of minerals found in Greenland, stones from Eastern Europe
ABOUT IVANHOE During the Crusades, Wilifrid, a young Saxon knight, embarks on a series of adventures to prove himself worthy of the princess Rowena, fighting the Normans and the Templars?and allied with such figures as
Fall in love, break the curse. Break the curse, save the kingdom. Prince Rhen, the heir to Emberfall, is cursed. Forced to repeat the autumn of his eighteenth year over and over, he can only
Quy cách: Bìa mềm NXB: Simon Schuster Ngôn ngữ: tiếng Anh #### From a brilliant Brookings Institution writer, a vivid, timely, and insightful examination of the critical role that oceans play in the daily struggle
When an extra-terrestrial visitor arrives on Earth, his first impressions of the human species are less than positive. Taking the form of Professor Andrew Martin, a prominent mathematician at Cambridge University, the visitor is eager
Baek Sehee is a successful young social media director at a publishing house when she begins seeing a psychiatrist about her - what to call it? - depression? She feels persistently low, anxious, endlessly self-doubting,
Quy cách: Bìa mềm Ngôn ngữ: tiếng Anh #### What really makes us feel glad to be alive? This classic work of psychology from world-renowned psychologist Mihaly Csikszentmihalyi is your essential guide to unlocking a
Quy cách: Bìa mềm Ngôn ngữ: tiếng Anh #### An assault on the senses, part murder mystery, part metaphysical speculation; a fable for our times as catchy as a rock song blasting from the window
Quy cách: Bìa mềm Ngôn ngữ: tiếng Anh #### STUART TURTON'S INSTANT SUNDAY TIMES BESTSELLER THE LAST MURDER AT THE END OF THE WORLD NOW IS OUT NOW 'If you read one book this year,
THÔNG TIN SÁCH Loại bìa: BÌa mềm Số trang: 848 Kích thước: 198x129x25 mm The House of Berethnet has ruled Inys for a thousand years. Still unwed, Queen Sabran the Ninth must conceive a daughter
kích thước:150 x 211 x 41mm | 544g ngôn ngữ: tiếng anh Sixteen-year-old Starr Carter moves between two worlds: the poor neighborhood where she lives and the fancy suburban prep school she attends. The uneasy
Iris Chapel and her five elegant sisters, all of them heiresses to the Chapel firearms fortune, live cloistered in a lavish Victorian mansion. Neglected by both a distant, workaholic father and a mentally troubled mother—who
Quy cách: Bìa mềm Ngôn ngữ: tiếng Anh #### ‘A delicate weaving of myth and history, The Witch and the Tsar breathes new life into stories you think you know’ Hannah Whitten, New York Times
Quy cách: Bìa mềm Ngôn ngữ: tiếng Anh #### #1 New York Times bestselling author Daniel Silva delivers another stunning thriller in his action-packed tale of high stakes international intrigue. On the morning after the
Quy cách: Bìa mềm Ngôn ngữ: tiếng Anh #### THE INTERNATIONAL BESTSELLER AN OPRAH BOOK CLUB PICK ‘Deeply moving’ Sarah Winman, author of Still Life ‘Remarkable’ Afua Hirsch, author of Brit(ish) ‘A sweeping epic …
Quentin Tarantino's long-awaited first work of fiction - at once hilarious, delicious, and brutal - is the always surprising, sometimes shocking new novel based on his Academy Award-winning film. RICK DALTON - Once he had
A world divided. A queendom without an heir. An ancient enemy awakens. The House of Berethnet has ruled Inys for a thousand years. Still unwed, Queen Sabran the Ninth must conceive a daughter to protect
Quy cách: Bìa mềm NXB: Simon Schuster Ngôn ngữ: tiếng Anh #### From New York Times bestselling author Jenna Evans Welch comes a collectible paperback boxed set of three romances set in the beautiful countryside
A green horse great and tall; A steed full stiff to guide, In broidered bridle all He worthily bestrides Dating from around 1400 and composed by an anonymous writer, Sir Gawain and the Green Knight
These lrish tales all are reprinted from nineteenth-century sources, but they date back to a centuries-old oral tradition of storytelling that had yet to be committed to the printed page. They were passed down through
The newest addition to John Brockman’s Edge.org series explores life itself, bringing together the world’s leading biologists, geneticists, and evolutionary theorists—including Richard Dawkins, Edward O. Wilson, J. Craig Venter, and Freeman Dyson. Scientists’ understanding of
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